What is Ballid?

Ballid is a patented, pressurized lid designed to fit onto the standard tennis and padel ball cans you already buy. It turns a disposable plastic tube into a high-performance pressure storage system.

Which ball brands/cans are compatible with Ballid?

Ballid is designed to be universal. It fits all standard padel and tennis ball cans currently on the market, such as Head, Wilson, Bullpadel, Babolat, Tretorn etc.

Where the Ballid are made?

Ballid products are manufactured and assembled in Heinola, Finland, by our partner Wiitta, while certain standard components, such as the Schrader valve, are sourced from trusted international suppliers.

Do I need an external pump?

Yes, Ballid is designed to be used with a standard bike pump featuring a Schrader valve. This allows you to reach precise pressures that "screw-only" systems cannot achieve.

What kind of pump do I need to use with Ballid?

Ballid is compatible with most standard bicycle pumps equipped with a Schrader valve.

How many extra matches can I get out of one can of balls?

By using Ballid consistently, you can often double the life of your balls. The limit is usually the wear and tear of the felt, not the loss of internal pressure.

Is it safe? Can the can explode?

No, Ballid features a built-in safety relief valve preset to a safe limit. It automatically releases excess air, making it impossible to over-pressurize the can, even by accident.

Why is Ballid losing pressure?

This is typically due to a dirty or damaged O-ring.

How long does it take to restore pressure?

For best results, place the balls in the Ballid tube immediately after your match. When using "Revive Mode" we recommend leaving the balls in the tube for at least 3-4 days to allow air to fully restore the bounce.

How do I know how much pressure to pump into the tube?

The patented Ballid lid features a built-in, calibrated pressure gauge designed for the optimal PSI ranges of your sport. For balls that have already lost their bounce, use "Revive Mode" to safely increase pressure over time.

How do I use a discount code?

You can add a discount code in the summary section on the Recipient, Delivery Method, or Payment Method tabs by clicking "Use discount code".

Can I get a new discount code if I forgot to use my old one?

Discount codes are valid for a limited time only and cannot be redeemed after the campaign period has ended.

Can a discount code be used more than once?

No, a used code cannot be reused.

Can I modify or cancel my order after it has been processed?

For pre-orders, you can cancel your order at any time before the product has been dispatched for shipping. For in-stock items, orders cannot be modified once processing has begun at our warehouse.

How long is the return period?

New products have a 14-day return right from the date of delivery.

What is the customer's responsibility regarding returns?

The customer is responsible for maintaining the condition of the product and its accessories until they decide to keep it. You have the right to inspect and test the features of the product as you would in a store, but it should not be taken into actual use.

In what condition must the returned product be?

The product must be unused, in its original packaging, and in resalable condition with all instructions and accessories included. If there are deficiencies in the product, packaging, or accessories, the refund may not be full, or the return may be denied.

How will I receive my refund?

Once the returned product and its packaging are confirmed to be in new condition, the purchase price will be refunded to the original payment method.

Can I leave the shipment uncollected if I change my mind?

You may leave the shipment uncollected; however , in this case, we will refund the price of the products but will not refund the shipping costs.

Do you refund shipping costs for returns?

We do not refund shipping costs if the product has already been dispatched to the carrier. For uncollected packages or standard returns, only the product price is refunded.

Can I return a broken product?

A product cannot be returned if it was broken due to an accident, negligence, or normal use not resulting from a material or manufacturing defect. If the product was broken upon arrival or has a defect covered by warranty, it can be returned or sent for service.

How long is the warranty on Ballid?

Ballid comes with a 2-year statutory warranty covering manufacturing and material defects. This does not cover wear and tear of the O-rings or damage caused by misuse.

What should I do if the product was damaged during delivery?

Report the damage to us immediately with photos so we can resolve the issue quickly.

What should I do if my payment fails?

If an online banking payment fails, you can try to pay again. If it fails a second time, we recommend switching payment methods or contacting your bank.

I cannot find my bank on the list. How do I pay?

If your bank is not listed, you can choose another payment method or request a pre-invoice from our customer service.

I was redirected to the bank's site, but the payment didn't go through. Try again first, as it may be a temporary disruption. Ensure your login details are correct, and if the problem persists, contact your bank for assistance.

Publication number: WO/2024/22397896
Publication date: 31.10.2024
International application no. PCT/FI2024/000007
International Filing Date: 16.04.2024