Terms of service

Last Updated: June 2026

Welcome to Ballid! This website and its related services (the "Services") are operated by Ballid ("we", "us", and "our"). Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products to you.

By visiting our site or purchasing from us, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to all these Terms, you may not access or use our Services.

1. Eligibility and Account Security

  • Age Requirements: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • Account Responsibility: If you create an account or provide information during checkout, you guarantee that all details are accurate, current, and complete. You are solely responsible for safeguarding your account credentials and for all activities occurring under your account.

2. Product Purchases and Orders

All purchases made through our store are subject to the following conditions:

  • Terms of Sale: Detailed rules regarding pricing, payments, shipping, delivery, returns, and product warranties are governed by our separate [Payment, Delivery & Warranty Terms] page.

  • Order Acceptance: We reserve the right to refuse, limit, or cancel any order at our sole discretion. If we modify or cancel an order, we will attempt to notify you via the email or billing address provided.

  • Personal Use Only: You agree that all products purchased are for personal or household use only and not for commercial resale or export.

  • Errors and Changes: We reserve the right to correct any typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability, and to change information or cancel orders at any time without prior notice.

3. Intellectual Property and User Feedback

  • Ownership: All content on this website—including trademarks, logos, texts, images, graphics, and product designs—is the exclusive property of Ballid, its affiliates, or licensors, and is protected by international intellectual property laws. You may not reproduce, distribute, or modify any material without our prior written consent.

  • User Feedback: If you submit reviews, ideas, or suggestions ("Feedback") to us, you grant Ballid a perpetual, worldwide, royalty-free license to use, publish, and distribute this content for any purpose. We are not obligated to keep Feedback confidential or pay compensation for it.

4. Prohibited Uses and Automated Agents

You may use our Services only for lawful purposes. You are strictly prohibited from using the site to:

  • Violate any international or local laws and regulations.

  • Infringe upon our intellectual property rights or the rights of others.

  • Upload viruses, malware, or any code that affects the functionality of the Services.

  • Collect or track the personal information of others.

  • Automated Scrapers and Agents: You may not use automated tools, AI agents, robots, or spiders to scrape, crawl, or interact with our Services for commercial purposes or to circumvent security measures. Any legitimate automated software (Agent) interacting with our site must clearly identify itself in the HTTPS request user-agent string and must not mimic human behavior or attempt to bypass CAPTCHAs.

5. Relationship with Shopify and Third-Party Links

  • Shopify's Role: You acknowledge that while Shopify powers our store, your contract of sale is strictly with Ballid. Shopify is not responsible for any aspect of the transactions, products, or services, and you release Shopify from any liabilities arising from your purchases.

  • Third-Party Tools & Links: We may provide access to optional third-party tools or links to external websites. We do not monitor or control these external services and assume no responsibility or liability for their content, accuracy, or policies.

6. Disclaimer of Warranties & Limitation of Liability

  • "As Is" Service: The website and all products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any warranties or conditions of any kind, either express or implied.

  • Liability Limit: To the fullest extent permitted by law, Ballid, our directors, employees, affiliates, or service providers, as well as Shopify, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind—including lost profits, lost revenue, or loss of data—arising from your use of the website or any products procured through the service.

7. Indemnification

You agree to indemnify and hold harmless Ballid, Shopify, and our respective affiliates, officers, and employees from any third-party claims, liabilities, damages, or costs (including legal fees) arising out of your breach of these Terms, your use of the Services, or your violation of any law.

8. Termination and Severability

  • Termination: We reserve the right to terminate your access to the website or suspend your account at any time without notice if you violate these Terms.

  • Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that specific provision shall be deemed severed, and it will not affect the validity and enforceability of the remaining provisions.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Finland. Any disputes shall be resolved in the competent courts of Finland.

10. Contact Information

Questions about the Terms of Service should be sent to us at marko@ballid.fi.

Ballid Oy

Email: marko@ballid.fi

Sammakkolammentie 2, 70200 Kuopio, Finland

Business ID: FI35052564